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GAP YEAR | VOLUNTEER ABROAD | WORK EXPERIENCE OVERSEAS
Travellers Worldwide is a leading International Provider of Voluntary Projects and Work Experience Overseas

TOURISM AND TRAVEL INTERNSHIPS IN AUCKLAND

An internship will give you a deeper insight into the fascinating and challenging areas of Tourism and Travel. In both these sectors, international experience is especially valued by employers. Good experience and varied technical and practical knowledge, plus understanding of different cultures and how to cater to them, will be excellent for your profession development - and an outstanding entry on your CV or Résumé!

If there isn't availability in the specific companies listed below at the time you want to do your internship, we'll arrange a similar internship in a similar company. We'll discuss your requirements with you to ensure that your internship provides you with the experience you'd like.

PRICE:
 
£1,195, regardless of length of placement, excludes flights

NZ1810: TOURISM IN A HOSTEL | RECEPTION AND SERVICE
INTERNSHIP IN NEW ZEALAND
Location: Auckland
Duration: 20 months
Compensation: Unpaid, but accomnmodation is included.
Price: £1,195, regardless of length of placement

Accommodation not included Food not included Some Studies required

What's included:
Arranging the internship,
Full pre-departure support and assistance, Assistance with visa application,
Funds protection insurance,
Meeting you at the airport,
Transfer to your accommodation
Accompanying you to your workplace on your first day of internship and introducing you to your host company
In-country support & backup,
24-hr emergency support,
Certificate of Completion


What's not included: Flights, accommodation & food, travel insurance, cost of visa, daily transport, return transfer to the airport.

See accommodation options

Book this Internship

Company: Description
Internship code: 1810
Location: Auckland, New Zealand
Number of Employees: 20
Industry: Tourism industry
Position: Reception
Duration: 20 weeks
Remuneration: accommodation

Company Profile
This internship is in a Hostel in Auckland, which also has  affiliate hostels around the country.

Intern Duties

  • The intern will be dealing with guests on a daily basis over the phone, email and personal (at reception).

  • Greet customers in a warm, professional, friendly manner and always be attentive.

  • Read the department communications book at the beginning of each shift and communicate any important information in that book.

  • Follow the Standard Operational Procedures .

  • Be sure to check your roster and give ample notice of any reason you can not work shifts allocated.

  • Ensure grooming and hygiene is to company standards.

  • Answer all telephones and emails in a professional and timely manner.

  • Understand what to do in an emergency and if a fire alarm sounds.

  • Use safe manual handling techniques, comply with all safe working practices and contribute to the reduction of work place accidents.

  • Write any incidents/accidents in the register of injuries book and fill in an accident report form when required.

  • Responsible for the cash draw, ensuring all money and vouchers received balance and are deposited correctly.

  • Accurately check guests in and out in an efficient, friendly manner and ensure all information fields relating to marketing information and personal details are filled in completely.

  • Accurately make reservations ensuring an effort is always made to gain sales, on sell and up sell. Guide other team members in methods to increase sales

  • Inform guests on local activities and assist in forward booking of activities and hostels

  • Do everything in your power to help guest have a fun and enjoyable time, making the best use of every opportunity to interact with guests in a friendly manner.

  • Ensure the reception and guest areas are clean and liaise with housekeeping to ensure all rooms/beds are clean.

  • Follow and complete all checklists relating to your shift.

  • Complete an information handover at the end of each shift with the incoming shift.

  • Complete any other duties as requested within your range of competency.

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